Yesterday was a very special day in Help Desk, we got to go on a field trip to Google. We left at about 7:30 and got to the Google campus around 9:00. Our tour wasn't until 10:00, so we explored the campus until our guide arrived. We went to the Android sculpture garden and checked out the Google Street View car that was parked in front. I rode around on a Google bike for a bit, and then our host, Angela Larkin came to pick us up.
We went to a conference room where we watched a presentation about 10x Thinking and did a design challenge. 10x Thinking is a way of approaching a problem where you don't just think how to make something slightly better than it is currently, but you figure out how to make it ten times better than it is currently. We were told to use this approach to envision schools 50 years in the future. In groups, we came up with ideas for future schools by using the design process. After eating lunch, we went on a tour of the Google campus. We walked around the Google Plex, the main hub of activity on campus, and we would have gone to the Google Garage, but a meeting was going on, so we skipped it. We then went to the Google visitor center museum, and looked around at the nap-pods, massage chairs, and ball pit, as well as a wrap around immersive Google Earth experience. We got to see several iterations of the Chromebook and other Google computers. When we went back to our room at about 1:00, we were asked some sample Google interview questions, even though they are being phased out. "What should you charge to wash all the windows in Seattle? How many golf balls fit in a school bus? There are no real answers to these questions, but the way that you choose to get the answer is what recruiters are looking for. After our tour, we went to the Google merchandise store, but sadly, we didn't get any free stuff. The trip to Google was definitely the highlight of the month in help desk, possibly even the whole year. (For pictures of the trip, check the help desk twitter @NHSHelpDesk)
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April 2016
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