News from the DeskIn weeks 3 and 4 help desk began to settle in to a routine, but there were some revisions to the original plan. Our first change was to eliminate Google ninjas from the weekly program. It was decided that most people already knew most of the material, and Google is poorly designed. Mr. Tobin came up with a much better way to spend class time. He instituted the Challenge Program. The Challenge Program is where Mr. Tobin groups us and assigns a technology task to fulfill over the course of a week or two. It can be anything from creating an online referral system to 3D printing an object
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>> Initializing Program: Northgate Help Desk.tbn_There was a certain learning curve to first week of class, and it took a while to go over all that was expected of us in help desk. But by the end of the first week, help desk was up and running. We began by making websites, which will be the place where we put all of our work throughout the semester. Every day of class, help desk students post a 5 - minute notes entry, which document daily progress. These culminate in a weekly reflection blog post to show what we accomplished that week. During the week, we work on App Reviews, Tech Analysis, Screencast Tutorials, and our Individual Learning Endeavor. And of course we are on call to help teachers with technology problems.
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AboutSemi-regular summary of progress. Archives
April 2016
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